Refund Policy
Returns & Refund Policy
We take great pride in the quality of our organic products. Inlife Healthcare (Pvt) Ltd. will provide a full refund (via credit voucher) or replace any goods found to be faulty or damaged.
- If you change your mind and wish to return an unopened product:
- Products must be returned within 7 days of receipt.
- Products must be unopened and in their original condition.
- Proof of purchase/order info must be included.
How to Return an Item
- Capture: Take a photo of the damaged or faulty item.
- Notify: Email inlifepharmapakistan@gmail.com with the photos, your order number, and the reason for the return.
- Return: Ship the item back to the Inlife Healthcare Returns Department at the address listed above.
- Resolution: Upon inspection, we will issue a store credit coupon for the same amount.
Note: Shipping charges for the re-shipment are the responsibility of the customer.
Order Cancellation
If you wish to cancel an order, please inform us immediately. We typically dispatch orders within 24 hours.
- Before Shipment: If the order has not yet been shipped, we can process your cancellation immediately.
- After Shipment: Once an order has been dispatched, it can no longer be cancelled.
To request a cancellation, please contact Inlife Healthcare (Pvt) Ltd. Customer Services via email at inlifepharmapakistan@gmail.com or call/WhatsApp us at 0314-0630084.